User experience design

source: Wikipedia - User experience design

User experience design (UXD or UED) is the process of enhancing user satisfaction by improving the usability, accessibility, and pleasure provided in the interaction between the user and the product. User experience design encompasses traditional human-computer interaction (HCI) design, and extends it by addressing all aspects of a product or service as perceived by users.

Payscales for User Experience designers

Job title Low Median High
Information architect $51,000 $102,000 $128,000
Information designer $31,000 $45,000 $68,000
Interaction designer $49,000 $72,000 $102,000
Usability specialist $49,000 $74,000 $90,000


The field of user experience design has roots in human factors and ergonomics, a field that, since the late 1940s, has focused on the interaction between human users, machines, and the contextual environments to design systems that address the user's experience. With the proliferation of workplace computers in the early 1990s, user experience became an important concern for designers. It was Donald Norman, a user experience architect, who coined and brought the term user experience to wider knowledge.

I invented the term because I thought human interface and usability were too narrow. I wanted to cover all aspects of the person's experience with the system including industrial design graphics, the interface, the physical interaction and the manual. Since then the term has spread widely, so much so that it is starting to lose its meaning.

- Donald Norman

The term also has a more recent connection to user-centered design, human-computer interaction, and also incorporates elements from similar user-centered design fields.

Elements of user experience design